IT Support Technician NI/N2 – M/F
Published on: March 22, 2023
Under the direction of the technical and R&D director, your missions are:
Participate in the support of computer programs, maintenance and assistance of our applications for our customers.
As a young start-up, we have a strong reactivity and must ensure that we provide our customers with the best possible assistance.
You are passionate, autonomous and versatile, so join our team!
Your profile and your qualities:
With a minimum of BAC+2 training in IT, with support experience, you will be required to:
🔸 Process requests for technical interventions N1 and N2, ensuring compliance with our contractual commitments
🔸 Support users, ensuring a positive experience
🔸 Make reports of technical interventions for customers
Knowledge bases in IT development will be a real added value.
🧡 Method, rigor and organization
🧡 Speed of execution and responsiveness
🧡 Capacity for analysis and synthesis
🧡 Technological watch
🧡 Taste for teamwork
Position to be filled:
As soon as possible
Type of Contract :
Full time, CDD 1 year
To be determined
🔸 Fluent English
🔸 Italian would be a plus
Company Description :
Pineappli, a booming innovative startup, hosted by MonacoBoost after a year and a half spent at Monaco tech. Pineappli has just sealed an important strategic partnership with the company Luxtrust, a pure player in electronic signature in Europe.
It offers companies the strongest security in the world thanks to its patented technology and also revisits all dematerialization services including electronic signature by offering them from the same screen and offering companies control of their information never equaled.
The opportunity for you to join a dynamic structure and integrate a team of experts committed to its customers.
En résumé :
🔸 Company sector:
🔸 Experience required:
🔸 Type of contract:
🔸 Education level:
→ IT Support Technician NI/N2 – M/F
→ IT sector, digital transition
→ Fluent English and Italian would be a plus
→ Monaco and PACA
→ 1 to 3 years
→ CDI / CDD
→ Bac +2
Apply for this offer
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